Comments on: Fasthosts and UKreg: why you should look elsewhere

By: Antonio

Antonio — Fri, 22 Apr 2011 13:44:04 +0000

http://www.facebook.com/pages/Angry-FastHosts-Cus...

By: shitehosts

shitehosts — Wed, 03 Jun 2009 22:31:49 +0000

Just been through bucket loads of s–t with these muppets.domains set to lapse have been reset by fasthosts. Fraud has occured on 2 occasions recently and accounts moved to a professional outfit.Removal of card details is impossible.They do not close accounts after being told.I could go on forever with expletives about fasthosts but i will not waste my breath any longer on shit. the company is running due to the clients they allegedly serve. without clients they do not exist so why don't clients make an example of this cowboy outfit and move away to teach them an important lesson about how you should never betray the trust of your customer.I am currently taking legal action against them.be back soon

By: HL

HL — Fri, 13 Feb 2009 11:47:41 +0000

Yes I had problems with this company – automatic rebilling without permission and they failed to refund.The one way to solve this is to write to their local Trading Standards, i.e. Gloucestershire County Council Trading Standards, :http://www.tradingstandards.gov.uk/glos/contactus...Fasthosts was investigated by Trading Standards in 2002 (http://software.silicon.com/webservices/0, 39024657, 11031397, 00.htm)If enough people notify Trading Standards of their experiences another investigation may follow.HL

By: davblog

davblog — Thu, 10 Jul 2008 21:43:32 +0000

Password Basics

I've banged on before about the need for web sites to store passwords encrypted. This is a good example of why it's necessary. Fasthosts, "the UK's number 1 web host", has fired off emergency emails telling customers to change all…

By: small_change

small_change — Mon, 02 Jun 2008 13:47:50 +0000

I have most of my domains with UKREG and Telivo. At the moment I can't decide which one is worse.Well, Telivo doesnt have as many problems as UKREG, but they are such a small outfit that when something is going on they don't know what to do.I haven't been able to access my Control Panel since last week and they haven't reacted to any communication (e-mail forms, e-mails to support, phone, fax. Now I'm going to try registered snail mail!) for almost a week now.I'd be grateful if you could post or PM decent alternative domain registrars. I wanna move away from both those cowboy companies.

By: Fabregas_the_King

Fabregas_the_King — Tue, 08 Apr 2008 12:14:20 +0000

Thank God, I googled Fasthosts complaints before paying out for the domain registration.I am an ARSENAL fan, and I have written crtical articles concerning Alisher USMANOV.I am about to launch my own blog site, and was directed to FastHosts!!!I have not completed registration and urge everyone to follow this good advice!LOOK ELSEWHERE if you do want peace of mind and a fairness.

By: London Web Design

London Web Design — Thu, 20 Mar 2008 09:32:05 +0000

I am a long term, long suffering, FastHosts reseller.Trapped by the time it would take to remove 100's of active sites.I wish I never joined.They periodically ruin sites with sudden unannounced changes, with idiotic support, and have set my business back years and my age forward the same, due to the stress.Each support ticket is received as it is the first, making it impossible to overcome the most basic of problems. They rarely read what has been tried already and keep passing the buck.They are always confused and fail to admit problems with their servers, however obvious, before finally it is fixed, there end.Server performance is periodically awful… much worst than should be accepted, even from a cheap shared server.And finally, they are great at marketing their growing list of services, including web design services, but really do not care for their reseller customers or their businesses. They aim to 'stack em high' and lose what they lose.What ever mistakes you make with your business, do not join FastHosts. It is the worst thing you could do.

By: leavefasthosts

leavefasthosts — Mon, 14 Jan 2008 17:03:08 +0000

Leave FastHosts – they don't deserve your custom.I've closed my account with them today – they offered me 3 months FREE hosting if I stayed – I told them where to stick it.Use this number to get through to FastHosts with NO queues! 01452 5618581. FastHosts – not so fast at answering phone calls – I was waiting for over an hour to get through, with no apology when someone finally answered2. Unfair Admin Fee – if your credit/debit card expires or you lose your card and have to cancel it and FastHosts tries to take a payment and it declines, they will charge you an admin fee of $20Don't put up with this – there are many other providers who will appreciate your custom.This will show FastHosts that they have to start treating their customers right or they will have no business.

By: joono

joono — Wed, 12 Dec 2007 09:38:06 +0000

Fasthosts where have they goneI have been with Fasthosts for about ten years now and have never had a problem…….. till now and what a problem, my sites are down I can not contact them nothing..Fasthosts have been sending me emails saying they can not take a yearly account payment from my account saying bank rejecting card number, but they seem to able to take my monthly charge from the same acount and card number, what is going on?Now that they have changed all the passwords I can not log onto anything to make sure all is correct, the telephone lines are busy, and to top it all they have sent me to date nine new password details but failed to tell me which domains they are for.last now they have logged me out I can not move my domains, seems like a protection shutdown to me, slowly but surely I will get through just like everyone else and solve the problem but as far as I am concerned the damage is done I am off

By: Swordfish

Swordfish — Fri, 07 Dec 2007 20:08:44 +0000

I also have been fined by Fasthosts when my credit card was lost and the renewal system tried to charge the old card which of course had to be cancelled. They insisted on a letter from my CC company, confirming the loss, which was eventually provided, but they still refused to refund the fine.How should I remove my sites from them and stop them taking money from my card regardless? Will I need to write to them or just give the business to someone else and then close my FH accounts online?