Meet 13yee, who begins his South West Trains diary with a tale of a pretty typical penalty-fare sting.

or What Happens When you Dare Complain To: Andrew Haines Managing Director South West Trains From: Tim Ireland 30th November, 2003 Dear Andrew, This was going to be a private letter, but it’s become clear to me after your reaction … Continue reading →

This is going to be a very strange blog today, and I apologise for that, but after putting up with years of bullshit from South West Trains, and after what happened last night, I really feel that I must speak … Continue reading →